While I like to think I’m a rather patient person, I admit detours are not my favorite thing. Whether they are on the road, or in my business it’s frustrating to find my pre-planned path blocked. Can you relate? You know where you’re headed, you have a plan to get there…but the way forward is…

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We often confuse clarity with decisiveness. Everyone expects a leader to be decisive especially in a crisis. “Tell us what to do.” When you do, you get: “No. We can’t do that.” Your people ask for a decision, and sometimes that’s what they need. More often, though, they are looking for clarity. But even for…

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