We assume because it’s feedback that it’s right. Wait! Stop right there. Just because it’s feedback doesn’t make it good feedback. Feedback is simply information. Good feedback is information that is reliable, relevant and actionable.  Studies show that feedback is impacted by biases like the natural tendency to rate people toward the middle, the lack…

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You know those on your team could use a little “pick-me-up”, but you already have a full plate of things to do, decisions to be made and the host of emails in that inbox. Everything has changed and there really isn’t a way to get ahead of it. We are all simply wading through it…

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The party was on! Time to appreciate our ministry volunteers. We had invited 1200 volunteers and 800 came to this special night of dinner and fun. The team had really outdone themselves and everything was amazing. My job >> writing and directing the program. Every person played their part perfectly. We bragged on our volunteers…

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Feedback has a bad rap. We avoid it. Get defensive because of it. Dismiss it. Over-focus on minutiae. This is especially true in Christian ministry, where we will often avoid the more difficult aspects of feedback in favor of what we perceive as “peace.” At the end of the day, people want to know where…

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