Empathy is a powerful emotion that can generate deeper understanding, and it is also an essential skill in every single leadership conversation. The productive dialogue that flows from an empathetic viewpoint  offers alternative perspectives, increases productivity and generates buy-in across the board.  However, a misperception about empathy can cause leaders to hold back from utilizing…

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Mothers and daughters often don’t see eye to eye. Last week, I had one of those not so fun mother-daughter interactions with my nine year old. She was getting emotional and so was I. However, her emotions were falling out all over the place and mine were tightly held inside.  I completely disregarded her emotions…

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