In recent blogs, we have talked about why practicing empathy in the moment is important and what empathy is not. So, how does developing your empathy add value to how you lead? Imagine a situation where your team member is not measuring up. They missed a deadline. They blew up at a co-worker or they…

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Noticing people’s expressions and following your intuition to uncover what is behind that expression has the power to fuel camaraderie in the workplace.  As I sat across the table from the CEO, he excitedly described his latest and greatest project. He always had terrific  ideas that energized me. But, as he described the role he…

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