Communication

Can Anyone Do Strategy?

Being in leadership usually means you have to get strategic about your mission. But what if you don’t think you were “built” for strategy? It’s possible that you even avoid it and just focus on the day-to-day of what needs to be done right here, right now. What if I told you that’s a part…
Read More

Four Ingredients for Clarifying Decisions

When you are faced with a decision, what gets your attention? Is it the details? Is it the possibilities? Do you weigh out the pros and cons? Are you thinking about how to rally people around the decision?  Now, get in the room with a group of people and make a decision … together. The…
Read More

TEN Tips for Communicating in Uncertainty

In times of uncertainty, things like change, conflict, setting expectations, role clarity or any number of challenges leaders of teams might face are top of mind. Yet, embedded in each of these challenges is our struggle to communicate in ways that connect to our “audience” so they “get it” and can respond quickly. We could…
Read More

Take Feedback Into Your Own Hands

Avoiding feedback does not mean that perceptions are not there; it just means that you don’t get to hear what people think of you. People have their opinions about you already; soliciting their feedback merely gives you the chance to hear what they think, so you can choose whether you want to do something about…
Read More

It’s Your Job to Grow

Feedback is a necessary ingredient to our growth. Think trail mix. I like nuts and chocolate, but hate raisins. If I want to get the most out of my trail mix, I will need to pick through it. Feedback delivered poorly, in the wrong context or at the wrong time mixes in some unwanted ingredients.…
Read More

What Feedback Do You Want?

The party was on! Time to appreciate our ministry volunteers. We had invited 1200 volunteers and 800 came to this special night of dinner and fun. The team had really outdone themselves and everything was amazing. My job >> writing and directing the program. Every person played their part perfectly. We bragged on our volunteers…
Read More

Timely Feedback is a Difference Maker

Feedback has a bad rap. We avoid it. Get defensive because of it. Dismiss it. Over-focus on minutiae. This is especially true in Christian ministry, where we will often avoid the more difficult aspects of feedback in favor of what we perceive as “peace.” At the end of the day, people want to know where…
Read More

Get More From Your Communication: We are better together

It’s easier to work with people who are like us. They think like us. They talk like us. They finish what we say. The “get it” factor is high. We instinctively surround ourselves with people like us. Our frustration increases when people don’t get it. We have to repeat ourselves. We have to work harder…
Read More

Conflicted Communication: Why is this so hard?

Communication gets tricky as we navigate both the similarities and differences in the way people communicate. Everybody defines “good” communication differently. Unmet expectations and different goals can be a source of relationship tension and thwart our efforts to work together. We often assume people need the same thing in communication that we need. We offer…
Read More

Complementary Communication: Can we all get along?

We often elevate the idea that we all need to get along. Unconsciously we may invite people on our team who are more like us than not. Over time a leader will notice the team keeps circling on the same topics because of this tendency towards similarity. It’s time for fresh ideas and new perspectives. However,…
Read More