Communication

Are you avoiding your boss? Pave the way to your next conversation

We often talk about the skills leaders need in conversations with their people. Another equally important conversation is when people need to talk with their leaders. These conversations can be quite intimidating.  Have you ever avoided conversations about getting involved in a project, asking for personal development or career advancement, clarifying a misunderstanding or smoothing…
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When feedback isn’t helpful. What can you do?

We assume because it’s feedback that it’s right. Wait! Stop right there. Just because it’s feedback doesn’t make it good feedback. Feedback is simply information. Good feedback is information that is reliable, relevant and actionable.  Studies show that feedback is impacted by biases like the natural tendency to rate people toward the middle, the lack…
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Want to be a better leader? Focus on your conversations

We are busy and sometimes we forget to slow down so we can be intentional about the conversations that matter. When we do have a moment to prepare for that meeting or that interaction we are about to have, we will often focus on the “how to” … how to set the agenda, how to…
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Turn Your Advice into a Good Question

I was listening to my colleague’s story. She had just finished a tough round of cancer treatment and didn’t have the support at home that she needed. She had gone on a trip to clear her mind, but it didn’t go as planned. She felt disappointed and alone. Now she was planning another trip and…
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3 Conversations to Inspire Productivity

When I have a task in front of me that’s not my sweet spot or it’s going to be hard, I avoid it. Not with procrastination but with being busy. In college, my house was never cleaner than the week that I had to write that final paper. The entire afternoon was set aside for…
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In a ZOOM World Influence Still Matters

In global companies, leveraging influence with a virtual team is not a new way to lead. For those of us that live and lead almost exclusively in a local world, however, our efforts to build relationships and influence others have been in person. What a challenge this last year has been learning to lead remotely! …
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The Urgency of Encouragement

We think of encouragement as a “nice to have” thing to lift us up on the bad days and supercharge our good days. What if it is not a “nice to have” but a truly necessary thing that we need? What if we are challenged in scripture to give encouragement daily? “But encourage one another…
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Let Empathy Influence How You Lead

In recent blogs, we have talked about why practicing empathy in the moment is important and what empathy is not. So, how does developing your empathy add value to how you lead? Imagine a situation where your team member is not measuring up. They missed a deadline. They blew up at a co-worker or they…
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Side-by-Side Conversations are More Productive

When the heat turns up in our conversations the tendency is to dig in our heels and expect others to adapt to our needs. It can be difficult to modify our natural preferences and engage in dialogue that brings out the best in ourselves and others, especially when we feel “time is of the essence”.…
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Great Things Come From Asking

The ditch that runs alongside every road to great things is neglecting your “ask.” We tend not to ask for help when we need to. Why? We assume our competence depends on us alone. We don’t want to impose on others. We accept the message that we “should” be able to do it on our…
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