Communication

The Urgency of Encouragement

We think of encouragement as a “nice to have” thing to lift us up on the bad days and supercharge our good days. What if it is not a “nice to have” but a truly necessary thing that we need? What if we are challenged in scripture to give encouragement daily? “But encourage one another…
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Let Empathy Influence How You Lead

In recent blogs, we have talked about why practicing empathy in the moment is important and what empathy is not. So, how does developing your empathy add value to how you lead? Imagine a situation where your team member is not measuring up. They missed a deadline. They blew up at a co-worker or they…
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Side-by-Side Conversations are More Productive

When the heat turns up in our conversations the tendency is to dig in our heels and expect others to adapt to our needs. It can be difficult to modify our natural preferences and engage in dialogue that brings out the best in ourselves and others, especially when we feel “time is of the essence”.…
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Great Things Come From Asking

The ditch that runs alongside every road to great things is neglecting your “ask.” We tend not to ask for help when we need to. Why? We assume our competence depends on us alone. We don’t want to impose on others. We accept the message that we “should” be able to do it on our…
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Can Anyone Do Strategy?

Being in leadership usually means you have to get strategic about your mission. But what if you don’t think you were “built” for strategy? It’s possible that you even avoid it and just focus on the day-to-day of what needs to be done right here, right now. What if I told you that’s a part…
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Four Ingredients for Clarifying Decisions

When you are faced with a decision, what gets your attention? Is it the details? Is it the possibilities? Do you weigh out the pros and cons? Are you thinking about how to rally people around the decision?  Now, get in the room with a group of people and make a decision … together. The…
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TEN Tips for Communicating in Uncertainty

In times of uncertainty, things like change, conflict, setting expectations, role clarity or any number of challenges leaders of teams might face are top of mind. Yet, embedded in each of these challenges is our struggle to communicate in ways that connect to our “audience” so they “get it” and can respond quickly. We could…
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Take Feedback Into Your Own Hands

Avoiding feedback does not mean that perceptions are not there; it just means that you don’t get to hear what people think of you. People have their opinions about you already; soliciting their feedback merely gives you the chance to hear what they think, so you can choose whether you want to do something about…
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It’s Your Job to Grow

Feedback is a necessary ingredient to our growth. Think trail mix. I like nuts and chocolate, but hate raisins. If I want to get the most out of my trail mix, I will need to pick through it. Feedback delivered poorly, in the wrong context or at the wrong time mixes in some unwanted ingredients.…
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What Feedback Do You Want?

The party was on! Time to appreciate our ministry volunteers. We had invited 1200 volunteers and 800 came to this special night of dinner and fun. The team had really outdone themselves and everything was amazing. My job >> writing and directing the program. Every person played their part perfectly. We bragged on our volunteers…
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