Communication

Take Feedback Into Your Own Hands

Avoiding feedback does not mean that perceptions are not there; it just means that you don’t get to hear what people think of you. People have their opinions about you already; soliciting their feedback merely gives you the chance to hear what they think, so you can choose whether you want to do something about…
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It’s Your Job to Grow

Feedback is a necessary ingredient to our growth. Think trail mix. I like nuts and chocolate, but hate raisins. If I want to get the most out of my trail mix, I will need to pick through it. Feedback delivered poorly, in the wrong context or at the wrong time mixes in some unwanted ingredients.…
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What Feedback Do You Want?

The party was on! Time to appreciate our ministry volunteers. We had invited 1200 volunteers and 800 came to this special night of dinner and fun. The team had really outdone themselves and everything was amazing. My job >> writing and directing the program. Every person played their part perfectly. We bragged on our volunteers…
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Timely Feedback is a Difference Maker

Feedback has a bad rap. We avoid it. Get defensive because of it. Dismiss it. Over-focus on minutiae. This is especially true in Christian ministry, where we will often avoid the more difficult aspects of feedback in favor of what we perceive as “peace.” At the end of the day, people want to know where…
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Get More From Your Communication: We are better together

It’s easier to work with people who are like us. They think like us. They talk like us. They finish what we say. The “get it” factor is high. We instinctively surround ourselves with people like us. Our frustration increases when people don’t get it. We have to repeat ourselves. We have to work harder…
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Conflicted Communication: Why is this so hard?

Communication gets tricky as we navigate both the similarities and differences in the way people communicate. Everybody defines “good” communication differently. Unmet expectations and different goals can be a source of relationship tension and thwart our efforts to work together. We often assume people need the same thing in communication that we need. We offer…
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Complementary Communication: Can we all get along?

We often elevate the idea that we all need to get along. Unconsciously we may invite people on our team who are more like us than not. Over time a leader will notice the team keeps circling on the same topics because of this tendency towards similarity. It’s time for fresh ideas and new perspectives. However,…
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Connected Communication: Why can’t they be more like me?

Don’t you just love it when you are communicating to others and they get it? We want a communication “easy button” because we know it’s challenging to communicate with people different than us. We think it’s easier to work with people who are like us. Surprise! Sometimes it can be just as difficult and even…
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Communicators that Connect with Compassion: It’s all about helping others

Compassionate connectors give weight to relevant personal details so they can connect resources to what people need in any given situation. For them, words are are meant to acknowledge people and learn about their needs. Always ready to lend a hand (or an ear) to the needs of the people means they are sought out…
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Communicators that Think Strategically: It’s all about the big picture

Strategic Thinkers notice patterns and trends in information. They see how everything fits together and quickly analyze options for taking action. Every action they take is an integral part of a greater plan with a bigger goal, because they always have the future in mind. For them, words are chosen carefully to express the results…
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