We often talk about the skills leaders need in conversations with their people. Another equally important conversation is when people need to talk with their leaders. These conversations can be quite intimidating.  Have you ever avoided conversations about getting involved in a project, asking for personal development or career advancement, clarifying a misunderstanding or smoothing…

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We assume because it’s feedback that it’s right. Wait! Stop right there. Just because it’s feedback doesn’t make it good feedback. Feedback is simply information. Good feedback is information that is reliable, relevant and actionable.  Studies show that feedback is impacted by biases like the natural tendency to rate people toward the middle, the lack…

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Confidence can come and go. One day you have it and the next it waffles. Even the most successful leaders have moments where confidence drops out. All the past successes are forgotten as we stand there facing the next challenge. Why don’t our past experiences help us maintain confidence in the face of uncertainty? Because…

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Sometimes we get caught up in “shoulds” and the most dangerous ones are the “shoulds” that tell us who we should be. They go to the core of who we are and suggest that we should be something different or more than what we are. The steady hum of these thoughts can become a barrier…

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